For International Clients

You can use the "direct billing" service:

We cooperate with international healthcare insurance / assistance companies, which makes it possible for us to accept direct billing services for our clients.

Thanks to the direct billing you can use Unicare Medical services without cash on the day of your visit, saving your valuable time. Please note that this service depends on the contract conditions with your insurance company. 

You can find the list of cooperating insurance companies below. If you haven’t found your insurance company on the list, we can still try to manage your direct billing - just let us know.

What to do if you want to use direct billing?  

1. Contact your insurance or assistance company before your visit to Unicare Medical and ask for guarantee of payment. 

 

2. Unicare Medical needs to receive your guarantee of payment before you come to your doctor’s appointment. 

 

3. Please show your national insurance card at the Unicare Medical reception.

Do you have questions?

Email us: programs@unicare.cz

Our international patients and their life situations:

I am an expat + I have international healthcare insurance

If you are currently visiting/living in the Czech Republic and have international health insurance coverage, then you can use our direct billing service. Alternatively, you can also utilize Unicare Medical services as a self-payer. 

Direct billing is a service which allows you to not have to pay for the medical services on the day of your visit - our team will manage all administrative tasks with your insurance company. If you wish to do so, check if your insurance company is on our list. 

 

1
I am looking for a doctor

I am an expat, I now live in the Czech Republic and I am looking for private healthcare. I want premium healthcare services from A to Z, personal approach of the doctor, who speaks English or maybe even my language. 

2
I have international insurance

I have an international healthcare insurance or assistance company - follow Point 3.
I don't have international insurance, but I still want to use Unicare Medical services - follow Point 5.

3
Use our Direct Billing service

Click the button above and search through our list of cooperating international healthcare and assistance companies if you want to use the option of direct billing service. 

4
Book an appointment

All it takes is a simple phone call. You can contact Unicare Medical and we will make a booking in the shortest possible term. Booking is managed by the reception team. 

5
First visit and payment

You will be asked to fill in our New Client Registration Form and we will explain all the details. At the end of your visit please make your payment at Unicare reception or use the direct billing service.

I am expat + I have Czech healthcare insurance

If you are staying in the Czech Republic long term, you most likely have a contract with one of the Czech healthcare insurance companies. If you have VZP, ZPMVČR, ZPŠ, ČPZP, OZP, RBP, VoZP, PVZP you can sign up for Unicare Medical membership plans.

1
I am looking for a doctor

I am an expat living in the Czech Republic and I am looking for private doctor. I prefer private healthcare services from A to Z, a personal approach of the doctor with whom I can speak in my language.

2
I have Czech healthcare insurance

I have a healthcare insurance contract with one of the Czech public or commercial insurance companies: VZP, ZPMVČR, ZPŠ, ČPZP, OZP, RBP, VoZP, PVZP.

3
I want a Membership

Unicare Medical offers 3 Membership Programs: COMFORT, PREMIUM, EXCLUSIVE, which contain 20+ medical specialisations and 50 medical specialists.

4
Booking an appointment

All it takes is a simple phone call. You can contact Unicare Medical and we will make a booking in the shortest possible term. Booking is managed by the reception team. 

5
Payment

Membership programs are prepaid for the entire year ahead. Check what services are included in each plan. If you have extra queries for other medical services, you can add them on and pay separately. 

I am Czech + I have Czech healthcare insurance 

As a Czech citizen you shall have a contract with one of the Czech public healthcare insurance companies. You are currently looking for a private medical provider. Check out the Unicare Medical membership programs.

1
I am looking for a private doctor

I am Czech and I am looking for private medical care with a cozy environment and friendly empathetic doctors. I do not want public healthcare. 

2
I have Czech insurance

I have a healthcare insurance contract with one of these Czech public or commercial insurance companies: VZP, ZPMVČR, ZPŠ, ČPZP, OZP, RBP, VoZP, PVZP.

3
I want a Membership

Unicare Medical offers 3 membership programs: COMFORT, PREMIUM, EXCLUSIVE, which provides 20+ medical specializations and 50 medical specialists.

4
Booking an appointment

All it takes is a simple phone call. You can contact Unicare Medical and we will make a booking for the soonest possible term. Booking is managed by the reception team. 

5
Payment

Unicare membership programs are prepaid for the entire year ahead. Each plan includes a range of particular medical services.

Extra medical queries can be requested and paid for separately. If you wish to use our medical services just once (or irregularly), you can do so - as a self-payer. 

Who is using Unicare Medical services?

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Top and senior management of corporates

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Employees of Czech and international companies

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Ambassadors & Embassy employees

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Expats, international teachers, exchange students and tourists

Christmas Holiday Opening Times

Dear clients,

We would like to announce our holiday opening hours

We are open on Monday 23.12. ,Friday 27.12, Monday 30.12. from 8:00 - 18:00. And from 2.1.2025 again in our regular opening time 8:00 - 20:00. 

We are closed on from Tuesday 24.12. to Thursday 26.12. and from Tuesday to Wednesday 31.12. - 1.1.2025.

Thank you for your continued trust and support.

Merry Christmas and Happy New Year!

Unicare Medical Team